LASANI NETWORKS / HELP, WITHOUT THE RUNAROUND.
Help, without the runaround.
Get clear support for your connection, account and payments.
What can we help with?
My internet is not working
Check power and cable connections, note the router’s indicator lights and test whether more than one device is affected. Avoid a factory reset. Contact support with your customer ID and the time the problem started.
I have a billing or payment question
Have your customer ID, invoice number and payment reference ready. Do not send account passwords or card security details.
I want to change my package or account details
Contact customer care to confirm eligibility, charges and when the change will take effect. We may need to verify the account holder before making changes.